When a Big Ambitions delivery does not arrive, first identify which system owns it: an importer order into a warehouse or factory, a factory route into a warehouse, or a warehouse route into a store. Then inspect that one chain in order. Rebuilding every contract at once usually hides the missing link.

The 60-second check

Before changing configuration:

  1. Update to the newest 1.0 build.
  2. Read the latest notification or Logistics Manager warning.
  3. Confirm the source contains the product.
  4. Confirm the destination has compatible free storage.
  5. Confirm the expected delivery time has actually passed.

Build 3674 fixed an employee-leaving bug that could make training, imports, and deliveries fail together. If multiple staffed systems stopped after launch, update and advance to the next in-game day before recreating contracts.

Importer order never reached the warehouse or factory

Check the Purchasing Agent path:

  • the agent is scheduled at a valid HQ workstation;
  • the correct importer is assigned to that agent;
  • the order is active and the product quantity is entered as units, not boxes;
  • the correct warehouse or factory is selected as destination;
  • the order meets the supplier's current requirement;
  • enough cash exists when the order is processed; and
  • the destination has enough free compatible shelf capacity for the delivery.

The documented community workflow says an order can be cancelled when the business cannot pay or cannot store the delivery; it is not partially completed.

Warehouse stock never reached the store

Check the internal Logistics Manager path:

  • product is present in warehouse inventory, not merely ordered;
  • a Logistics Manager is scheduled and assigned to that warehouse;
  • a qualified driver is scheduled;
  • the delivery vehicle is parked and assigned to the warehouse bay;
  • the store appears as a destination;
  • the product has a positive destination target;
  • the destination has equipment that accepts the product; and
  • store storage has room for the incoming boxes.

A target is the desired stock at the destination. If the store already meets it, the route correctly sends nothing.

Factory output never reached the warehouse

Since EA 0.10, factories and warehouses have distinct roles. The developer explains that factories manufacture goods and send them to warehouses; warehouses then distribute those goods to stores. A factory cannot skip the warehouse and deliver directly to a shop in the normal 1.0 chain.

For this leg, verify:

  • finished goods are on accessible factory storage, not trapped in a workstation;
  • the factory has its own Logistics Manager, driver, and vehicle;
  • the warehouse is added as the factory destination;
  • the destination target is above the warehouse's current amount;
  • the warehouse has free storage; and
  • the route is allowed to complete its next cycle.

If the factory says it lacks inventory while usable finished stock is visible, preserve the save and report it after reproducing on the latest unmodded build. The developer previously identified an EA 0.10 false warning in this area as a bug rather than intended behavior.

Recovery without losing the setup

  1. Screenshot the manager, vehicle, product, source stock, destination target, and warning.
  2. Fix only the first failed dependency.
  3. Let one scheduled cycle complete.
  4. Confirm source stock falls and destination stock rises.
  5. Add the remaining products back one at a time.

Do not delete a working supplier contact, dismiss employees, or sell vehicles as a first step. Those actions create new failures and make the original problem harder to reproduce.

Prevent repeat delivery failures

  • Keep storage headroom for a full incoming order.
  • Set targets from observed store consumption, not an arbitrary huge number.
  • Maintain cash for the supplier processing time.
  • Avoid assigning more destinations than the current manager and vehicle can serve.
  • Recheck routes after changing a warehouse into a factory or moving equipment.
  • Read the newest patch note before applying advice written for an older Early Access logistics model.